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Solution: Try switching your browser to Google Chrome or Firefox or switch to a smart phone or PC. Click on the link you have received by email once more. Press “send me a new link” and use the new link.
If the problem persists, please contact us on phone: +47 902 46 875 (Monday-Friday 09-11.30 and 12.30-14). The phone will not be answered during the weekend and on public holidays.