I cannot find the “sign document” button in “postens signeringstjeneste”

You have clicked on "go for signature" in the consent but cannot find the "sign document" button in “postens signeringstjeneste”. This is a known problem for iPad users.

 

Solution: It is possible to scroll in two windows: inside the form (by holding your finger/mouse pointer inside the form) and outside the form (by holding your finger/mouse pointer outside the form).

 

Keep your finger/mouse pointer outside the form and scroll down to the bottom, and the button will appear. The video below shows how to sign the consent while using an iPad.

 

If the problem persists, please contact us on phone: +47 902 46 875 (Monday-Friday 09-11.30 and 12.30-14). The phone is closed from 6th of July to 5th of August.